Guest Service Magic
"Move from Good To Super-Fantastic with a Dynamic-Fun-Fast-Paced-Content Driven Customer Service Seminar Experience."
- Create A Deeper Sense of Personal Responsibility and Commitment in Your Staff
- Learn How To Strategically Interact & Manage Your Impressions With Guests
- Discover 17 Tools To Reduce Stress & Enhance Your Life
- Identify How To Create Long Lasting Guest Relationships
- Design & Become the Ultimate Guest Service Professional
- Learn How To Overcome Negativity That Affects Job Performance
- Explore 16 Techniques For Effectively Managing Problematic People in Difficult Situations
- Learn Effective Enhanced Communication Skills
- Understand The True Value of a Lost Guest
- Insure the Future Success of Your Organization
- And So Much More!
An Eight Week Action Plan & Other Support Options Are Included With Your Guest Service Magic Seminar
"He engages people emotionally and verbally. Most trainers don't do that. He creates a sense of teamwork and camaraderie in the training that I find pretty unusual."
Darrell Nott, GM
Big Rock Casino